SMS Terms & Conditions

1. SMS Consent Communication

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If consent has been given to receive text messages from Crown Opticians, messages may be received related to the following:

• Appointment reminders
• Follow-up messages
• Service updates
• Important notifications

3. Message Frequency

Message frequency may vary depending on the type of communication. For example:

• Up to 4 SMS messages per week may be received related to appointments
• Up to 2 SMS messages per month may be received for follow-ups
• Important service notifications will be sent as needed

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Crown Opticians is not responsible for any charges incurred by your mobile carrier for SMS messaging.

5. Opt-In Method

Opt-in to receive SMS messages from Crown Opticians can be done in the following ways:

• Verbally, during a conversation (providing verbal consent during in-person consultations)

6. Opt-Out Method

Opting out of receiving SMS messages can be done at any time by:

• Replying "STOP" to any SMS message received
• Texting "STOP" to our SMS number
• Direct contact can be made to request removal from the messaging list

Once you opt-out, you will no longer receive SMS messages from Crown Opticians.

7. Help

For any issues or assistance with SMS messaging:

• Reply with the keyword "HELP" to any SMS message
• Contact our customer service at (646) 692-8200
• Visit our Privacy Policy page

8. Standard Messaging Disclosures

Contact Information