Last Updated: December 11, 2025
1. SMS Consent Communication
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If consent has been given to receive text messages from Crown Opticians, messages may be received related to the following:
- Appointment reminders
- Follow-up messages
- Service updates
- Important notifications
Example Message:
"Hello, this is a reminder of your upcoming appointment with Dr. [Name] at Crown Opticians on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
3. Message Frequency
Message frequency may vary depending on the type of communication. For example:
- Up to 4 SMS messages per week may be received related to appointments
- Up to 2 SMS messages per month may be received for follow-ups
- Important service notifications will be sent as needed
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
Crown Opticians is not responsible for any charges incurred by your mobile carrier for SMS messaging.
5. Opt-In Method
Opt-in to receive SMS messages from Crown Opticians can be done in the following ways:
- Checking the SMS consent checkbox on our website forms
- Providing verbal consent during in-person consultations
- Replying "YES" or "START" to an opt-in request
6. Opt-Out Method
Opting out of receiving SMS messages can be done at any time by:
- Replying "STOP" to any SMS message received
- Texting "STOP" to our SMS number
- Direct contact can be made to request removal from the messaging list
- Unchecking the SMS consent box on our website
Once you opt-out, you will no longer receive SMS messages from Crown Opticians.
7. Help
For any issues or assistance with SMS messaging:
- Reply with the keyword "HELP" to any SMS message
- Contact our customer service at (646) 692-8200
- Visit our Privacy Policy page
8. Standard Messaging Disclosures
- • Message and data rates may apply
- • Opt out at any time by texting "STOP"
- • For assistance, text "HELP" or visit our Privacy Policy
- • Message frequency may vary
- • SMS consent is not required to use our services
Additional Options
If SMS messages are not desired, the SMS consent box on forms can be left unchecked. This will not affect your ability to:
- Schedule appointments
- Receive in-person services
- Contact us by phone or email
Contact Information
Crown Opticians
New York, NY
Phone: (646) 692-8200
Email: info@crowneyewear.com
SMS Support: Text "HELP" to our number